Dear Boutros Travel, My wife and I travelled to Jordan with your agency on 25/10/24 – 8 day trip and returned back to Athens on 01/11/24. On arrival at Amman Airport we were greeted by one of your representatives before Passport Control to arrange our Visa and avoiding having to wait in the long queue. The same on Departure one of your representatives was there to receive us at the airport to arrange check in once again `excellent service without having to wait in a queue. On arrival we discovered we were only 4 persons in our group, we thought we would be 10. We were not sure if we were pleased or disappointed at this point, but thankfully we had a very good exclusive trip, and fortunately the other couple who were much younger than us, were very good company. The tours were all excellent, well thought out, very interesting and informative, but the cherry on the cake was our Guide Ahmed Hdeib, Professional, Informative, Knowledgeable, Polite and Helpful, always with good suggestions, what to eat, where to eat, what to buy, where to get the best prices for souvenirs and other items. He is a true asset to your company. In addition the First Driver we had for 6 days, Amar and the following 2 days Ahmed, were very professional. All the Hotels were very good standard. If there was any negative comments I would make would be that the Hotel in Aqaba (Hilton Doubletree), which was very good, however the location was not ideal, as it was not on the Sea Front. We could have been placed perhaps at Movenpick or similar to enjoy the coast. In addition the Holiday Inn at Dead Sea was also excellent and we feel we could have stayed there another night rather than going back to Amman for the last night, as the distance from the Airport would only have been around 50 minutes whereas from the Landmark it was 30 minutes. It is the first time we are using Boutros Travel, and since we travel a lot, and have used all the well know Travel Agencies, we were pleasantly surprised with the level of service from your Company, and will definitely be recommending your Company to our friends and Family. Your Agency is an asset to the Travel Industry. Alexios Koimisis Ex-Secretary General of Tourism for Greece
Ex-CEO of Astir Palace Company
